Consumer Health Data Privacy Policy

Scope

This Consumer Health Data Privacy Policy explains how IVUSE, LLC ("IVUSE+," "we," "us") collects, uses and shares consumer health data. It applies to residents of Washington, Nevada and Connecticut, and to consumer health data collected in Washington, as those states' laws define consumer health data.

This policy doesn't cover protected health information held by healthcare providers and pharmacies under HIPAA. That information is covered by our HIPAA Notice of Privacy Practices.

Consumer Health Data We Collect

• Health goals and interests you share with us, such as answers to our quizzes and eligibility questions, and the goals you select
• Products you browse, add to your cart or buy that may reveal health information, such as peptide, weight management or wellness products
• Health information in your messages to us, such as questions about your order, your protocol or side effects
• Subscription and order details that may reveal health information, such as the compounds in your plan, swaps, refills and provider decisions on your order
• Device and browsing data that may indicate a health interest, such as the pages you visit on our Site
• Inferences we draw from the information above

Sources of Consumer Health Data

• You, when you use our Site, take a quiz, place an order or contact us
• Your device, through cookies and similar technologies on our Site
• The licensed healthcare providers who review your order and the pharmacy that fills it, which tell us its status (for example, approved, declined or shipped)
• Service providers that help us run the Site, such as our subscription and support platforms

Why We Collect and Use Consumer Health Data

We collect and use consumer health data only to give you the products and services you ask for, including to:

• Process your orders, payments and subscriptions
• Send your information to licensed healthcare providers and the pharmacy so they can review your order and fill your prescription
• Show you your order status, plan details and account information
• Answer your support questions
• Send you service messages about your orders and subscriptions
• Prevent fraud, keep the Site secure and comply with the law

We will ask for your separate consent before we collect or use consumer health data for any other purpose.

Consumer Health Data We Share and Who We Share It With

We share the categories of consumer health data in Section 02 with:

• Licensed healthcare providers and pharmacies, to review your order, prescribe, fill your prescription and ship it
• Service providers that process data on our behalf under contracts limiting how they use it, such as our e-commerce, subscription billing, payment processing, email, text messaging and customer support providers
• Financing providers you choose, such as CareCredit or Cherry, when you use them to pay
• Government authorities and others when required by law, or to protect the rights and safety of you, us or others
• A buyer or successor in a merger, acquisition or sale of our business, subject to this policy

Affiliates. We don't share consumer health data with any affiliates.

Your Rights

You have the right to:

• Confirm and access. Ask whether we collect, share or sell your consumer health data, get a copy of it, and get a list of all third parties and affiliates we've shared it with, including their contact information
• Withdraw consent. Withdraw any consent you gave us to collect or share your consumer health data
• Delete. Ask us to delete your consumer health data. We'll also tell our service providers and the third parties we shared it with to delete it.
• Correct. Ask us to correct inaccurate consumer health data (Nevada and Connecticut residents)

How to make a request. Email support@ivuseplus.com with "Consumer Health Data Request" in the subject line, or call (404) 445-6896. We'll verify your identity using information we already have, and we'll only use any extra information you give us for that purpose. We'll respond within 45 days. If we need more time, we'll tell you why, and we may take up to 45 more days. Requests are free up to twice a year.

If you delete your data or withdraw consent for data we need to fill your orders, we may not be able to provide some services.

How to appeal. If we deny your request, you can appeal by emailing support@ivuseplus.com with "Consumer Health Data Appeal" in the subject line. We'll respond within 45 days and explain our reasons. If we deny your appeal, you can file a complaint with your state attorney general: the Washington State Office of the Attorney General, the Nevada Office of the Attorney General or the Connecticut Office of the Attorney General.

We won't treat you differently for exercising these rights.

Changes to This Policy

We'll post any changes on this page and update the "Last updated" date. We'll get your consent before using consumer health data in a way this policy doesn't describe.

Contact Us

IVUSE, LLC
141 Mangum St SW, Ste 204
Atlanta, GA 30313

Email: support@ivuseplus.com
Phone: (404) 445-6896