Shipping policy

Last updated: November 10, 2026

SHIPPING

We ship within the United States only.

Standard shipping is free on every order.

Before anything ships, a licensed provider reviews your order. Peptide orders are reviewed within 48 hours, and GLP-1 orders take 2 to 3 business days. In some states, state rules require a video visit with the provider first. If yours does, we'll send you the link by email and text right away.

After the provider approves your order, the pharmacy processes it. Processing typically takes 2 to 4 business days. Delivery time is separate and starts when your order ships. Once it ships, delivery typically takes 1 to 2 business days.

Each pharmacy chooses its own carrier, so the carrier on your order can vary. You'll get tracking when it ships.

Peptide orders ship cold. Put them in the fridge as soon as they arrive.

Delivery estimates aren't guaranteed. Carrier delays, weather and other things outside our control can slow an order down. If we can't ship your order by the date we gave you, we'll email you with a new date. You can wait for it or cancel for a full refund. Please double-check your address at checkout, since we can't cover orders delivered to an incorrect address.

If your order arrives wrong or damaged, see our Refund Policy. You have 24 hours from delivery to let us know.

Questions? Email support@ivuseplus.com or call (404) 445-6896.